Returns Policy

At Lekkie, we value your satisfaction and strive to provide you with the best possible products and service. We understand that sometimes, returns are necessary, and we want to make this process as straightforward as possible. Please take a moment to review our Returns Policy to ensure a smooth experience.

1. Returns for Incorrect or Defective Products:

If you have received a part different from what you ordered, or if your product is defective, we apologize for any inconvenience. In such cases, we will promptly send you the correct part at our expense, including shipping costs. Please contact our Customer Support Team within 30 days of receiving the item to initiate the return or exchange process.

2. Returns for Other Reasons:

For all other returns, including change of mind, customers may return the product in its new and unused condition within 30 days from the date of purchase. Please note that customers are responsible for all return shipping costs. The product must be returned in its original packaging and with all accessories and documentation to be eligible for a refund or credit.

3. Refund or Store Credit:

Upon receiving your returned item in new and unused condition, we offer two options:

a. Refund: You may opt for a refund to the original payment method used for the purchase. Refunds will be processed within 5 business days from the date we receive the returned item. If payment was made via credit card or PayPal, there will be a 5% refund fee to cover the cost of using the payment service. 

b. Store Credit: Alternatively, you can choose to receive store credit for the returned item, which can be used for future purchases on our website. Store credit will be issued within 5 business days from the date of processing your return.

4. Return Process:

To initiate a return, please follow these steps:

• • Contact our Customer Support Team at to initiate the return process.

• • Securely package the item, including all original packaging and accessories.

• • Include a copy of your purchase receipt.

• • Ship the item to the address provided by our Customer Support Team.

Please note that any returned item that does not meet the specified return conditions may be subject to a restocking fee or may not be eligible for a refund or credit.

5. Contact Us:

If you have any questions or require assistance with your return, please do not hesitate to reach out to our Customer Support Team. We are here to help and ensure your experience with us is a positive one.

Thank you for choosing Lekkie. We appreciate your business and look forward to serving you again in the future.